Shipping Policy | Trendz24

Thank you for shopping with Trendz24! We aim to provide a smooth and efficient delivery experience for all our customers. Please take a moment to review our Shipping Policy, which outlines how we handle shipping, delivery times, and costs.

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1. Order Processing

• All orders are processed within 1-2 business days after receiving the payment.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been processed, you will receive a confirmation email with your order details.

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2. Shipping Rates & Delivery Times

We offer standard shipping and express shipping options. Shipping charges for your order will be calculated and displayed at checkout based on your delivery location and the selected shipping method.

Within India:

• Standard Shipping (5-7 business days)

Note: Delivery times may vary depending on your location, especially in rural or remote areas.

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3. Free Shipping

We offer free standard shipping on all orders 

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4. International Shipping

At this time, Trendz24 does not offer international shipping. We currently only ship within India.

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5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment on our courier partner's website.

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6. Shipping Delays

While we strive to meet all delivery timelines, unforeseen circumstances like weather conditions, customs delays, or other external factors may affect the actual delivery time. Trendz24 is not responsible for delays caused by courier services, but we will assist in resolving any issues that arise.

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7. Incorrect Shipping Information

Please ensure that the shipping address and contact details provided at checkout are accurate. Trendz24 will not be responsible for lost or undelivered packages due to incorrect or incomplete shipping information. If you realize that you’ve made an error in your shipping details, please contact us immediately at support@trendz24.in.

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8. Damaged or Lost Packages

If your package arrives damaged or does not arrive within the expected time frame, please contact us at support@trendz24.com with your order details and tracking number. We will work with the courier service to resolve the issue and ensure you receive your product.

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9. Cash on Delivery (COD)

Please note: Cash on Delivery (COD) is not available for orders from Trendz24 as all our products are customized and made-to-order. Payments must be completed online during checkout.